Who We Are

Our website address is: https://rabatec.ca. Rabatec is committed to protecting the privacy of our visitors and customers. This policy outlines how we collect, use, and protect your personal information.

What Personal Data We Collect and Why We Collect It

We only collect personal data that is necessary for our business operations and to provide you with the services you use.

• Comments: When you leave a comment, we collect the data you provide in the comments form, as well as your IP address and browser user agent string. This data is collected to help us detect spam and prevent misuse of our platform. An anonymized string (a hash) created from your email address may be sent to the Gravatar service to check if you are a user. Your profile picture will be visible to the public alongside your approved comment.

• Media: If you upload images to the website, you should be aware that any embedded location data (EXIF GPS) within the images can be downloaded and extracted by other visitors. We strongly advise against uploading images with this data included if you are concerned about your privacy.

• Contact Forms: When you use our contact form, we collect the data you provide, such as your name, email address, and the content of your message. We use this information solely to respond to your inquiry and communicate with you. This data is not used for marketing purposes unless you explicitly opt-in.

• Cookies: Cookies are small text files placed on your device to help our website function properly.

  • Comment Cookies: If you leave a comment, you may opt-in to save your name, email, and website in cookies for convenience. These cookies are set for one year.

  • Login Cookies: If you have an account, we use cookies to save your login information and screen display choices. Login cookies last for two days, and screen option cookies last for one year. Selecting “Remember Me” extends the login cookie for two weeks. Logging out removes these cookies.

  • Editing Cookies: When you edit or publish an article, a temporary cookie is set that expires after one day. This cookie contains no personal data.

  • Temporary Cookies: If you visit our login page, a temporary cookie is set to check if your browser accepts cookies. This cookie is deleted when you close your browser.

• Embedded Content: Articles on this site may include embedded content from other websites (e.g., YouTube videos, social media feeds, images). This embedded content behaves as if you have visited the other website directly. These websites may collect data about you, use their own cookies, and track your interaction with the embedded content, especially if you have an account and are logged in with them. We have no control over the privacy practices of these third-party websites.

• Analytics: We use third-party services, such as Google Analytics, to collect anonymous data about our visitors. This data includes your IP address, browser type, operating system, and the pages you visit. This information helps us analyze website traffic, understand user behavior, and improve our services. This data is anonymized and does not directly identify you.

Who We Share Your Data With

We do not sell your personal data to any third parties. We only share your data with trusted third-party service providers who assist us in operating our website and providing services. These providers include:

• Automated Spam Detection Services: Visitor comments are checked via an automated spam detection service (e.g., Akismet).

• Analytics Providers: We share anonymized data with analytics services like Google Analytics to understand website usage.

• Hosting Providers: Your data is stored on secure servers with our hosting provider to make the website accessible to you.

How Long We Retain Your Data

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements.

• Comments: Comments and their metadata are retained indefinitely to allow us to automatically recognize and approve follow-up comments.

• User Accounts: For users who register on our website, we store the personal information provided in their user profiles. This information is retained for as long as the account is active.

What Rights You Have Over Your Data

You have several rights regarding your personal data. To exercise these rights, please contact us using the information provided below.

• Right to Access: You can request a copy of the personal data we hold about you.

• Right to Rectification: You can request that we correct any inaccurate or incomplete data we hold about you.

• Right to Erasure (Right to be Forgotten): You can request that we erase any personal data we hold, except for data we are required to keep for administrative, legal, or security purposes.

• Right to Portability: You can request an exported file of the personal data you have provided to us in a machine-readable format.

• Right to Object: You can object to the processing of your personal data under certain circumstances.

Your Contact Information

If you have any questions or concerns about this privacy policy or your personal data, please contact us at: [Your Business Email Address or Phone Number].

Additional Information

How We Protect Your Data

We implement a range of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes using SSL encryption for data transmission and storing data on secure, password-protected servers.

Data Breach Procedures

In the event of a data breach, we will notify affected individuals and the relevant authorities as required by law. We will take immediate steps to contain the breach, assess its impact, and restore the security of our systems.

What Third Parties We Receive Data From

We do not receive data about our visitors from third parties. All personal data we collect is obtained directly from you when you interact with our website.

Automated Decision-Making and/or Profiling

We do not use your personal data for automated decision-making or profiling that would have a legal or similarly significant effect on you.

Industry Regulatory Disclosure Requirements

As a business operating in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to upholding the principles of accountability, consent, and transparency in our data handling practices.