Contact US
Email: info@rabatec.com
Phone: +1 (514) 430-6630

Rabatec Headquarters: Sainte-Julie, Qc, Canada.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What makes Rabatec different from other refractory and equipment suppliers?

Rabatec is your single partner for integrated solutions. We are focused on finding the single best-optimized solution for your unique process, not just selling you a specific product. We simplify your supply chain and provide a comprehensive partnership.

2. How do you guarantee a lower price without compromising on quality?

We achieve this by leveraging our extensive, vendor-neutral network. This approach allows us to source the highest quality products at a competitive and stable market price, protecting you from the price volatility and control often seen with a single-source supplier. Our focus is on delivering guaranteed value that improves your bottom line, not on maximizing a single product's profit margin.

3. What does "Optimized Process Solutions" mean for my business?

An Optimized Process Solution is a complete package tailored to your needs. It means we don't just sell you a refractory brick; we provide the right brick, the correct installation supervision, and the process consulting to ensure it performs at its best. This holistic approach guarantees that all components—materials, equipment, and expertise—work together to reduce your costs and improve your operational efficiency.

4. My company is an entry-level recycler. Can Rabatec still help us?

Absolutely. Our business model is specifically designed to support entry-level and mid-size operations. We understand you need straightforward, reliable solutions that are easy to implement. Our modular solutions, expert training, and on-call support are perfect for helping you establish a high-performance and profitable recycling process from day one.

5. We have a very specific technical problem with our furnace. Can you provide a custom solution?

Yes. Our team of experts specializes in custom engineering. We work directly with you to understand your challenge and design a bespoke solution—from custom refractory shapes and linings to unique equipment modifications. Our goal is to solve your specific problem, not sell you a generic product that won't fully address your needs.

6. Do you offer on-site support and inspections?

Yes, our services are built on on-site expertise. We offer services like Lining Installation Supervision, Refractory Integrity Inspection (API 936), and Equipment Condition & Failure Analysis. Our hands-on approach ensures your assets are performing correctly and helps you proactively manage maintenance to prevent costly unplanned downtime.

7. How can your services help us improve our metal yield?

Our Melt & Yield Optimization Program is directly focused on this. We analyze your process, raw materials, and slag management to identify where you might be losing valuable metal. By providing specific recommendations and the right materials (e.g., specialized fluxes), we help you recover more metal from your scrap, directly boosting your profitability.

8. Do you provide training for our in-house team?

Yes, knowledge transfer is a core part of our partnership. Our Training & Learning services include hands-on courses like Refractory Maintenance & Repair Training and Process Monitoring & Control Training. We empower your team with the expertise to run your operations safely and efficiently.

10. How do I get started with Rabatec?

The easiest way to begin is by requesting a free consultation or a quote. You can also explore our solutions in our online store or contact our team directly. We are ready to help you find an optimized solution for your process.

Let's Talk About Your Project.

Our experts are ready to help you find an optimized solution for your recycling process. Contact us for a consultation, a custom quote, or to ask a technical question

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